Shipping Policy

We are dedicated to providing you with excellent customer service and a seamless shopping experience. Please review our shipping policy to understand how we process and deliver your orders.

Processing Time:

  • Orders are typically processed within 1-2 business days after payment confirmation.
  • Please note that orders placed on weekends or holidays will be processed on the following business day.

Shipping Methods:

  • We offer various shipping options to cater to your needs.
  • Standard Shipping: [6-10 Days]
  • Express Shipping: [3-4 Days]
  • Free Shipping: [On selected products]

Shipping Rates:

  • Shipping rates are calculated based on the weight of your order and the selected shipping method.
  • Free shipping may be available for orders that meet certain criteria.

Order Tracking:

  • Once your order has been shipped, you will receive a shipping confirmation email with a tracking number.
  • You can track your order using the provided tracking information through our website or the carrier's website.

International Shipping:

  • We currently offer international shipping to select countries.
  • International shipping rates and delivery times vary. Please check during the checkout process for available options.

Customs and Import Duties:

  • Customers are responsible for any customs and import duties that may apply to their order.
  • KB Supply is not responsible for delays or additional charges due to customs processes.

Lost or Damaged Items:

  • KB Supply is not responsible for lost or damaged items during transit.
  • If your package arrives damaged, please contact us immediately with photos of the damaged items and packaging.

Address Accuracy:

  • Customers are responsible for providing accurate shipping information.
  • KB Supply is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Returns Due to Non-Delivery:

  • If a package is returned to us due to non-delivery, customers may be responsible for additional shipping charges to resend the order.

Contact Information:

  • If you have any questions about our shipping policy, please contact our customer service team at [info@thekbsupply.com].

Policy Changes:

  • KB Supply reserves the right to update this shipping policy at any time. Changes will be effective immediately upon posting.

Thank you for choosing KB Supply! We appreciate your business.