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What payment methods do you accept?
We accept various payment methods including credit/debit cards (Visa, Mastercard, Amex), PayPal, and bank transfers. Choose your preferred method during checkout. Your payment information is securely processed.
Frequently Asked Questions! – by Jatin Bhatia
How do I cancel my order?
To cancel your order, please email us at info@thekbsupply.com with your order details. Our team will assist you promptly. Please note that orders can only be canceled before they are shipped.
Frequently Asked Questions! – by Jatin Bhatia
How do I know if my order is confirmed?
You'll receive an email confirmation shortly after placing your order. Check your inbox for the confirmation message. If you haven't received it, please also check your spam or junk folder. Need help? Email us at info@thekbsupply.com.
Frequently Asked Questions! – by Jatin Bhatia
How can I check my order status?
Upon placing an order with us, you will receive a confirmation email containing your unique tracking ID. This tracking ID allows you to monitor the progress of your order every step of the way. Simply click on the tracking link provided in the email, or visit our website and navigate to the "Order Status" page. Once you have your tracking ID, follow these easy steps to track your order: Via Email: Check your inbox for the order confirmation email. Click on the provided tracking link to be directed to the tracking page. On Our Website: Visit our website and log into your account. Navigate to the "Order Status" section. Enter your unique tracking ID to view the current status of your order. Contacting Logistic Partner: Alternatively, you can directly visit the website of our trusted logistic partner. Enter your tracking ID on their tracking page to see the real-time status of your shipment. Please note that it may take a few hours for the tracking information to be updated after your order is shipped. If you have any questions or need further assistance, feel free to reach out to our customer support team at info@thekbsupply.com. We're here to help!
